Location: Parker, CO
Type of Employment: Full time
Service Writer
Job description:
- Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
Job Type:
Full-time
Salary:
From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Rotating weekends
- Weekend availability
Shift:
8 hour shift
Experience:
Customer Service: 1 year (Preferred)
Contact Information :
Interested applicants with questions should contact Haley by phone at 303-841-2299 or by email at haleym@pbequip.com.
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